Shipping policy
Jamm Trade LLC ships eligible orders with careful packaging and tracked delivery from the United States.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed, excluding weekends and US federal holidays. During high-volume periods, processing may take up to 5 business days.
Shipping Rates and Methods
Shipping rates, delivery methods, estimated dates, and taxes are calculated at checkout based on destination, package weight, and method.
Estimated Delivery Times
- United States: 3–7 business days after dispatch
- International: 7–21 business days after dispatch, depending on destination and customs
Delivery times are estimates and are not guaranteed.
Order Tracking
When tracking is available, you will receive a shipping confirmation email with a tracking number.
International Orders
International shipments may be subject to duties, taxes, and customs fees charged by the destination country. These are the recipient's responsibility.
Address Accuracy
You are responsible for providing a complete and accurate shipping address. Orders returned due to an undeliverable address may require additional shipping fees.
Damaged Items
If an order arrives damaged, contact sales@jammtrade.com within 48 hours of delivery with your order number and photos.
Contact
Shipping questions: sales@jammtrade.com. Monday–Friday, 10:00 AM–6:00 PM ET.