Shipping Policy

Jamm Trade LLC ships eligible Kavo orders with careful packaging and tracked delivery from the United States.

Shipping Rates

Standard shipping within the United States is free on every order. Express shipping is $8.00, and is free on orders over $70.00. International Standard is $19.99 and International Express is $39.99. Final rates and any applicable taxes are confirmed at checkout before you pay.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed, excluding weekends and US federal holidays. During high-volume periods, processing may take up to 5 business days. You will receive a shipping confirmation email once your order has been dispatched.

Estimated Delivery Times

United States: 3–7 business days after dispatch
International: 7–21 business days after dispatch, depending on destination country and customs clearance

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier volume, weather, customs processing, or other factors outside our control.

Order Tracking

You will receive a shipment confirmation email with a tracking number after your order is fulfilled. Use the tracking number on the carrier's website to follow your delivery.

International Orders — Customs and Duties

International shipments may be subject to import duties, taxes, and customs fees charged by the destination country. These charges are the sole responsibility of the recipient and are not included in the purchase price or shipping fee paid to Kavo. Please check your local customs regulations before ordering.

Address Accuracy

You are responsible for providing a complete and accurate shipping address at checkout. Kavo is not responsible for orders delivered to an incorrect address provided by the customer. Orders returned due to an undeliverable address may require additional shipping fees for reshipment.

Damaged Items in Transit

If your order arrives damaged during shipping, contact us at sales@jammtrade.com within 48 hours of delivery with your order number and photos of the damaged item and packaging. We will work with you to resolve the issue.